TABLE OF CONTENTS

Module 1: Evolution of Management

CONCEPTS (animated presentation)
Classical Viewpoint
Behavioral Viewpoint
Systems Viewpoint
Contingency Viewpoint
TERMS (crossword puzzles)
Behavioral Viewpoint
Integrated Activity
EXERCISES
Classical Viewpoint (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning the Systems Viewpoint (Systems Viewpoint)

Module 2: Ethics and Social Responsibility

CONCEPTS (animated presentation)
Ethical Approaches
Social Responsibility
Responsibility to Stakeholders
Fostering Social Responsibility
TERMS (crossword puzzles)
Social Responsibility
Integrated Activity
EXERCISES
Ethical Approaches (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Foster Social Responsibility (Fostering Social Responsibility)

Module 3: International Management

CONCEPTS (animated presentation)
International Business Strategies
International Trade Agreements
Cultural Differences
TERMS (crossword puzzles)
International Trade Agreements
Integrated Activity
EXERCISES
Cultural Differences (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning International Business Strategies (International Business Strategies)

Module 4: Decision Making

CONCEPTS (animated presentation)
Decision-Making Process
Group Decision Making
Creativity in Decision Making
Decision-Making Conditions
TERMS (crossword puzzles)
Group Decision Making
Integrated Activity
EXERCISES
Decision-Making Process (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to be Creative (Creativity in Decision Making)

Module 5: Planning & Strategic Processes

CONCEPTS (animated presentation)
Types of Plans
Strategic Situational Analysis
BCG Growth-Share Matrix
Management of Objectives
TERMS (crossword puzzles)
Types of Plans
Integrated Activity
EXERCISES
BCG Growth-Share Matrix (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning SWOT Analysis (Strategic Situational Analysis)

Module 6: Organizational Design

CONCEPTS (animated presentation)
Principles of Coordination
Departmentalization
Delegation
Centralization/Decentralization
TERMS (crossword puzzles)
Principles of Coordination
Integrated Activity
EXERCISES
Departmentalization (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Delegate (Delegation)

Module 7: Leadership

CONCEPTS (animated presentation)
Power
Contingency Leadership
Situational Leadership
Transformational Leadership
TERMS (crossword puzzle)
Contingency Leadership
Integrated Activity
EXERCISES
Power (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Lead (Situational Leadership)

Module 8: Motivation

CONCEPTS (animated presentation)
How Needs Motivate (Drive Theory)
Mazlow's Needs Hierarchy
Herzberg's Two-Factor Theory
Expectancy Model
TERMS (crossword puzzles)
Herzberg's Two-Factor Theory
Integrated Activity
EXERCISES
Mazlow's Needs Hierarchy (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Motivate (Expectancy Model)

Module 9: Teams

CONCEPTS (animated presentation)
Types of Teams
Stages of Development
Team Cohesiveness
Social Loafing
TERMS (crossword puzzles)
Stages of Development
Integrated Activity
EXERCISES
Types of Teams (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Work as a Team (Team Cohesiveness)

Module 10: Human Resources

CONCEPTS (animated presentation)
Equal Employment Opportunity (EEO)
Recruitment and Selection Process
Training and Developmental Process
Performance Appraisal Process
TERMS (crossword puzzles)
Recruitment and Selection Process
Integrated Activity
EXERCISES
Training and Development Process (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Appraise Performance (Performance Appraisal Process)

Module 11: Communication

CONCEPTS (animated presentation)
Communication Process
Channels of Communication
Barriers of Communication
Information Technology
TERMS (crossword puzzles)
Communication Process
Integrated Activity
EXERCISES
Channels of Communication (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Communicate (Barriers to Communication)

Module 12: Innovation & Change

CONCEPTS (animated presentation)
Managing Change
Resistance to Change
Overcoming Resistance
Fostering Innovation
TERMS (crossword puzzles)
Overcoming Resistance
Integrated Activity
EXERCISES
Fostering Innovation (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning Why Employees Resist Change (Resistance to Change)

Module 13: Organizational Control

CONCEPTS (animated presentation)
Control Process
Types of Control
Financial and Human Controls
TERMS (crossword puzzles)
Financial and Human Controls
Integrated Activity
EXERCISES
Types of Control (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning the Control Process (Control Process)

Module 14: Operations Management

CONCEPTS (animated presentation)
Operations Management System
Operations Management Objectives
Total Quality Management
Inventory Management
TERMS (crossword puzzles)
Operations Management Objectives
Integrated Activity
EXERCISES
Total Quality Management: TQM (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning About Operations Management (Operations Management System)